| KB case # |
Problem Description |
Product |
Version |
Updated |
| KB-0133 |
Contacting HP For Hardware Warranty Coverage |
WebCCTV, IQR |
all |
14.07.2010 |
| KB-0130 |
Using old Activation Code after placing additional NIC |
WebCCTV, GuardDVR, GuardNVR, IQR |
all |
18.06.2010 |
| KB-0129 |
Changing the default port of IIS |
WebCCTV, GuardDVR, GuardNVR Alarms, IQR |
any |
04.06.2010 |
| KB-0118 |
Entering BIOS on HP units |
WebCCTV - HP Unit |
any |
25.03.2010 |
| KB-0115 |
Cleaning the disk from OS updates |
XPe |
4.2.0.4 and earlier |
10.03.2010 |
| KB-0114 |
Product update failure recovery |
WebCCTV, GuardNVR, Alarms, POS |
4.3.0.0 and higher |
08.02.2010 |
| KB-0112 |
Change colour palette of the UDP digitizer card |
WebCCTV, Guard NVR |
4.3.0.0 and earlier |
02.02.2010 |
| KB-0107 |
Port 80 blocked for Belgacom customers |
WebCCTV, Guard NVR |
all |
07.12.2009 |
| KB-0104 |
Can't connect with RDC when server is in Operator mode |
WebCCTV, Guard NVR |
XPe 4.0.0.0 – 4.2.0.1 |
12.11.2009 |
| KB-0103 |
Can't log in if control port (1518) is changed |
WebCCTV, Guard NVR |
4.1.2.0 – 4.2.0.0 (till 4.2.9.4) |
10.11.2009 |
| KB-0102 |
Panasonic BB-HCM7XX configuration |
WebCCTV, Guard NVR |
4.3.0.0 |
04.11.2009 |
| KB-0101 |
GE security cameras don't work |
WebCCTV, GuardNVR |
4.1.0.0 - 4.1.2.0 |
06.11.2009 |
| KB-0100 |
Server doesn’t boot automatically after power failure (attached to UPS) |
WebCCTV, Guard NVR |
all |
08.02.2010 |
| KB-0098 |
Stopped Streaming & Memory Leak (e.g. Toshiba) |
WebCCTV, GuardNVR |
any |
14.07.2009 |
| KB-0089 |
Can’t log in from Vista client |
WebCCTV, Guard NVR\DVR |
all |
11.06.2009 |
| KB-0086 |
Flickering Mosaics & Disabling Hardware Acceleration |
WebCCTV, GuardNVR/DVR |
all |
27.05.2009 |
| KB-0085 |
No Streaming over Internet |
WebCCTV, GuardNVR/DVR |
4.0.0.0 and higher |
27.05.2009 |
| KB-0082 |
Playback Page not loaded-4.1.0.0 |
WebCCTV, GuardNVR |
4.1.0.0 |
12.05.2009 |
| KB-0081 |
HTTP 500 Error at Launch Web Application |
WebCCTV, GuardNVR/DVR |
3.9.2.0 or higher |
05.05.2009 |
| KB-0075 |
W32.Downadup (Conflicker) |
All OS |
all |
30.03.2009 |
| KB-0074 |
Create Custom Mosaic Template |
WebCCTV, GuardNVR/DVR |
4.0.4.0 or higher |
27.03.2009 |
| KB-0073 |
Logon fails from Vista Client-3.9.2.0 |
WebCCTV, GuardDVR/NVR |
3.9.2.0 |
25.03.2009 |
| KB-0071 |
MPEG streaming doesn’t work for Zavio models |
WebCCTV, GuardNVR |
4.0.8.0 or higher |
24.03.2009 |
| KB-0070 |
Disable & Enable Snapshot Timestamps |
WebCCTV, GuardNVR |
4.1.1.0 or higher |
24.03.2009 |
| KB-0065 |
Install GuardNVR without WMP11-4.1.0.0 |
GuardNVR |
Version 4.1.0.0 or higher |
04.03.2009 |
| KB-0063 |
Enabling MPEG for Panasonic WV-NP100X cameras-4.1.0.0 |
WebCCTV, GuardDVR/NVR |
V 4.1.0.0 or higher |
29.01.2009 |
| KB-0061 |
Missing DNS server blocks UI for 30 seconds |
WebCCTV, GuardDVR/NVR |
4.0.9.6 and older |
19.02.2009 |
| KB-0059 |
Quick change keyboard localization |
WebCCTV, GuardDVR/NVR |
all |
10.02.2009 |
| KB-0058 |
Playing exported MPEG movies on Vista-4.0.4.0 |
WebCCTV, GuardDVR/NVR |
V 4.0.4.0 or earlier |
09.02.2009 |
| KB-0057 |
Change keyboard localization |
WebCCTV, GuardDVR/NVR |
all |
06.02.2009 |
| KB-0056 |
Localization Issue 4.0.8.0 |
WebCCTV, Guard NVR/DVR |
4.0.8.0 |
05.02.2009 |
| KB-0049 |
Decompressor issue on Vista |
WebCCTV, GuardDVR/NVR |
V 4.0.4.0 or higher |
30.09.2008 |